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INFO & FAQ

Postage

We ship same day for orders placed before 2pm, via Australia Post Express (e-parcel)

Australian parcels should arrive within 1-3 business days. 

International parcels should arrive within 7-9 business days.

For Australian orders over $50 express shipping is FREE

ForAustralian orders under $50 express shipping is $10

International orders are a flat rate of $20 and are shipped express with tracking

Exchanges

We will happily exchange sizes (or offer a credit) if you have purchased a standard stocked item and return it within 7 days, unworn with tags.

Being a small handcrafted label, we don't refund, please choose carefully.

Please contact us right away to let us know about an intended exchange so that we can plan to have your new item ready as soon as possible.

Customer is to cover the return postage, and we will cover the postage of the new item. 

 

Who made your clothes?

We design, print, cut, sew and send every Pink Punk garment ourselves. Fabrics are sourced only from Australian suppliers and we utilise methods to save on wastage and the environment such as printing methods that do not use water processing and reducing the amount of packaging / paper or unnecessary materials at every turn.

 

 

 

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